FREE SHIPPING ON ORDERS OVER $50 - OTHERWISE, $5 FLAT RATE

FAQs

The Best Natural hand-crafted soaps

PRODUCT FAQS

How long does a bar of White Squirrel Soaps last?

  • Soap weighing 4.5 oz or more will last at least 30 days.
  • Soap weighing 0.85 oz will last at least 3-5 washes.

Does White Squirrel Soaps ever use synthetic dyes?

We never use synthetic dyes. We naturally color our soaps with earth’s elements and botanicals. Some fun ones we use include calendula, alfalfa, rose kaolin clay, alkanet and madder root, and safflower.

Does White Squirrel Soaps ever use synthetic fragrances?

We strive to create a 100% all-natural experience for our customers; however, there are a few scents that cannot be created with essential oils. We wish scents, like plumeria, berry, honey, and coconut, existed in essential oil form.

Here’s a list of soaps that are not 100% all-natural. (Everything listed below is all natural except for the full or partial scent):

  • Berry Kiss
  • Chateau de Goat
  • Coconut Kiss
  • Hawaiian Honey Kiss
  • Honey Lemongrass Poppy Scrub Bar (there’s a smidgen of honey fragrance)

Any “fragrance” oils we use are from reputable sources and are always phthalate-free. Phthalates are known endocrine disruptors. Who wants that crap?

Does White Squirrel Soaps have vegan soaps?

Yes! We offer a selection of vegan soaps! To easily find our vegan selection, use our filter tool and select “vegan.” 

How can we contact you?

Please email me (Amy Kobos) at whitesquirrelsoaps@gmail.com.

 

SHIPPING FAQS

How much is shipping ?

Right now, we offer a $5 flat rate shipping. However, orders over $50 automatically grant you free shipping :-) 

When will I receive my order?

After we receive your order, it takes 2-4 days to package. Once shipped, expect delivery between 3-5 days.

Does White Squirrel Soaps ship outside the USA?

Not at this time. We may consider this in the future.

What if I’m not satisfied with the product?

We offer a 100% money-back guarantee. We really want you to enjoy our product. But, we know that:

  • You can’t smell our scents through your phone or computer screen.
  • Shipping damages can occur.
  • Human mistakes happen.

* A great way to figure out what our scents smell like, we do offer a White Squirrel Travel Pack sampler!

To receive a full refund or exchange, we must receive the returned product. (You are responsible for return shipping costs, however)

To inquire about returns, please contact us at whitesquirrelsoaps@gmail.com